FAQ Group: Other problems

When do I have to pay for an approval letter?

When do I have to pay for an approval letter?

You need to pay the service fee for the visa approval letter as soon as you apply. In case you have trouble processing payment, please email us at: [email protected] and we will then send you a payment link. Please note that your application will not be processed if you do not pay the full fee.

What do I do if I enter the wrong passport number?

What do I do if I enter the wrong passport number?

After submitting your application, you will receive a confirmation email that lists the information which you provided previously. If there are any errors, please contact us immediately via email: [email protected] If you find out the mistake after confirmation, you must submit a new application form with the correct information.